All sales of original artwork and art merchandise purchased through Shopify are non-refundable, non-exchangeable, and cannot be canceled.
All items, Fine Art Prints/Merchandise purchased from Fine Art America (via Roxy Rich Fine Art Print Shop/Widget) have a 30-day money-back guarantee. Please read the policy details on the Print Shop for more information or any exceptions that may apply. The Print Shop has its own policies. All inquiries regarding purchases made through the Print Shop should be directed to the contact information on your receipt. Roxy Rich Fine Art does not create, supply, or ship Prints or Merchandise from the Print Shop. She creates the artwork only and partners with them (Fine Art America) in order to make prints available. Direct questions about your order to them as Roxy would have no data.
All Merchandise Purchased on this site (Not including Original Artworks/Etsy Shop purchases/Print Shop purchases) are provided print-on-demand by companies with the capacity to create products. Roxy designs the products with her own artwork, the company makes the product on demand. Each order is therefore custom. Once ordered, the item is sent to production and cannot be canceled, exchanged or refunded.