Politique d'expédition

CONTINENTAL USA

FREE SHIPPING FOR ALL ORDERS $100 AND UP

Printed Merchandise & Shipping Information

This does not include anything (prints/merchandise) purchased from the SHOP PRINTS TAB because that takes you to an entirely different website. 

Made to Order:
All merchandise is print-on-demand, meaning each item is custom-made when you place an order. Products are not pre-stocked by Roxy Rich Fine Art.

Production & Delivery Time:

  • U.S. Customers: Please allow up to 2.5 weeks for delivery. Many items arrive sooner, but we recommend ordering in advance if you need your item by a specific date.

  • International Orders: Delivery typically takes 20–30 business days, depending on your location and customs processing.

Shipping Rates & Locations:

  • Items are shipped directly from the manufacturer producing the item on behalf of Roxy Rich.

  • Shipping costs are calculated at checkout based on the item's size, weight, and your location. These rates are set by the manufacturers and shipping providers.

  • Roxy Rich Fine Art does not mark up shipping or profit from it in any way — you pay the exact shipping cost.

Multiple Manufacturers = Separate Shipments:
Products come from carefully selected manufacturers across the globe. As a result:

  • Items in a single order may ship from different countries or facilities and arrive in separate packages.

  • For example:

    • Latte Mugs are made in Canada

    • Luggage may ship from the USA or UK

Estimated Production Times:
Production time varies:

  • Some products are ready within 1 day

  • Others may take up to 1 week before shipping

Tip: If you're purchasing for a special occasion or holiday, please order well in advance to ensure timely delivery.

 

Original Artworks:  Shipping is included for all Original Paintings

shipping to the Continental USA.

*The listing may say differently because we are actively updating and may not have reached that item, however, at checkout, the artwork will show as Free Shipping-no charge.

*This does not include Printed Products (i.e. mugs, glass cutting boards, aprons, etc.)  It will not include anything (prints/merchandise) purchased from the SHOP PRINTS tab because that takes you to an entirely different website.  However, they often have discounts.

Original Artworks:  INTERNATIONAL SHOPPERS

We do ship Internationally.  Not everywhere yet.  

TO CANADA:  FLATE RATE OF 5% OF THE PURCHASE PRICE

International Shipping Everywhere Else:  FLAT RATE OF 7% OF THE PURCHASE PRICE

This includes packaging and insurance.

This does not include VATs or Duty Fees charged by your country.

If you cannot check out /get an error saying there is no shipping to your address, please contact us by using the contact link and we will try to resolve it.  It could be your country's rates have not been set up yet.  We do not have an international phone number.  However, if you need help checking out, you can use the Chat feature which will be answered by Roxy herself.  NO Bots.  Or, use the Contact Us link, shoot us an email and include a WhatsApp number or Instagram account.  Roxy will call you herself from WhatsApp or Instagram. There are plenty of ways to handle.  We can take an order over the phone, create an invoice and email it to you.  

This is how Shipping Works

Original Artworks:  All original artworks are shipped by Roxy and/or Roxy's personal staff (eventually-right now, it is just Roxy) from the United States.  Shipping is included for all original artworks SHIPPING TO THE CONTINENTAL USA.  In some circumstances, such as any LARGE artworks shipping to International Locations will incur a 7% handling fee. 

Fine Art Prints:  When you click "Shop Prints" All Fine Art Prints (Purchased through Roxy's Print Shop at Fine Art America) are shipped directly from the Print Shop.  Shipping Rates apply and are calculated by the Print Shop. No coupons or discounts or shipping rates from the Shopify Checkout can apply because this is an entirely different store.  It is here so you can access it easily.  They often have great sales, so check it out if you are in the market for large prints.