Politique d'expédition

Shipping Rates can get complex.  We are working on fine tuning shipping.  

In the interim

CONTINENTAL USA

During the transition we have an automatically applied Complimentary Shipping discount on all orders to the Continental USA that total $35.00 or more.  This includes original artwork. This code is already working and will bypass all shipping charges in the cart if your cart contains $35.00 or more worth of products!

It will not include anything (prints/merchandise) purchased from the SHOP PRINTS tab because that takes you to an entirely different website.  However, they often have discounts.

INTERNATIONAL SHOPPERS

We do ship Internationally.  Not everywhere yet.  

If you cannot check out /get an error saying there is no shipping to your address, please contact us by using the contact link and we will try to resolve it.  It could be your country's rates have not been set up yet.  We do not have a phone number listed on the site because frankly, we get bombarded with spam and sales calls instead of actual customers.  However, if you need help checking out, you can use the Contact Us link, shoot us an email and include a WhatsApp number.  Roxy will call you herself from WhatsApp. There are plenty of ways to handle.  We can take an order over the phone, create an invoice and send it to you with proper shipping rates. 

This is how Shipping Works

Original Artworks:  All original artworks are shipped by Roxy and/or Roxy's personal staff from the United States.  Shipping charges apply and, in some circumstances, such as any artwork any fine artworks shipping to International Locations will incur a 5% handling fee. Shipping is calculated at checkout.  

Fine Art Prints:  All Fine Art Prints (Purchased through Roxy's Print Shop at Fine Art America) are shipped directly from the Print Shop.  Shipping Rates apply and are calculated by the Print Shop. No coupons or discounts or shipping rates from the Shopify Checkout can apply because this is an entirely different store.  It is here so you can access it easily.  They often have great sales, so check it out if you are in the market for large prints.

Printed Merchandise:  Merchandise is not stocked by Roxy Rich Fine Art.  Each item is created when ordered and thus a "custom order" USA customers, please allow two and a half weeks for delivery.  This is not normally the case, many items arrive quickly, however, to be sure your item arrives in time for any significant date, please order with that time frame in mind.  Orders shipping to countries outside the USA should allow twenty -thirty business days.

Merchandise Shipping Rates:  All Merchandise is Print-on-Demand and shipped directly from the manufacturer producing the product for Roxy.  Shipping Rates are calculated by the shipper using current shipping rates and based on the size/weight of the product and the location of the recipient.  Roxy does not have any control over the cost of shipping printed merchandise and does not add a mark-up or earn any money on shipping.  The buyer pays exactly the cost of shipping. Products are curated from different manufacturers across the globe who can provide the specific products for sale on this site.  Each has their own shipping rates.  If an order contains several different products, they might be shipping from different cities or even countries and may not all arrive in one package.  For example, Latte Mugs are produced in Canada and shipped from Canada.  Luggage is shipped from one location in the USA and one location in the UK.  Stand Lamps and Tripod Lamps are made and shipped from the USA, but Latvian Cube Lamps are made in and shipped from Latvia. Certain items may take only a day to produce and others may take a week, and obviously, items shipped from other countries will have an longer arrival time.  We suggest ordering any item wanted for a specific upcoming date well in advance of that date to allow for production and shipping.